Revive battery pack not charging Revols

There are a few things we can check to get your Revive up and running:

1. First, check to see if the Revive is fully charged by connecting it to the charging cable. If a green light appears, then it is fully charged. If not, plug the charging cable into a USB power source and charge it until the LED light on the pack turns green.
2. Next, check to see if the earphones are being properly charged by the charging cable. Connect the two and check if a yellow light appears on the inline control box of the earphones.

If a light doesn't appear on either your Revive or your earphones after checking on the above, reach out to our support team [e-mail], they are happy to help troubleshoot.

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