If you’re experiencing audio loss or audio distortion when using your Revols, please try the following steps to troubleshoot:
- Move your Revols earphones and your Bluetooth device closer together as you may be experiencing interference. While Revols’ Bluetooth range is 10 meters (33 feet), the optimal range for any Bluetooth stereo device is about 60 centimeters (2 feet) from the audio source, so let’s try it at its ideal distance.
- Your earphone’s Bluetooth antenna is located in the inline control box -- try moving your audio source device closer to the side where the inline remote is located. For example, you can try moving your audio source device to your right pocket instead of your left.
If this doesn’t help the audio loss or distortion, please reach out to firstname.lastname@example.org. Try to provide an explanation of what you are hearing and we will help you troubleshoot.